FREE Live Webinar
How to permanently eliminate operating expenses in 5 simple steps
Wednesday 25 August 2021, 11am (AEST)
Register now
Wednesday 25 August 2021, 11am (AEST)
Register nowMany businesses are constanly looking for smart ways to optimise their operations, reduce operating costs and increase profitability.
In our experience a MINIMUM 30% of operational workload and associated costs are unnecessary. As well as added cost and inefficency it can also lead to poor performance for customers (CX) and employees (EX).
In this free webinar we will identify 5 key elements that drive operational inefficiency and how you can permanently fix them with very little investment in time and resources.
This webinar shares insider optimisation knowledge and expertise collected over 26+ years in the industry. You will learn about the common ways in which an operational centre becomes inefficient and ineffective over time.
Some of the topics are:
CEO, CFO, COO and any senior leaders who are accountable for operational performance and financial outcomes.
Whether you have operational experience or not, this webinar covers the basics as well as insider knowledge and advice from our extensive consulting expertise. Your registration will be kept confidential and you can maintain anonymity during the webinar.
All registered participants will receive:
A recording of the live webinar
A copy of the presentation pack
Document with answers to all questions raised during the webinar
Derick Lafleur is an outsourcing, CX and process optimisation expert with over 25 years of experience across a wide range of industries and projects.
Through his extensive knowledge and deep understanding of outsourcing best practice, business process optimisation and CX strategies Derick has contributed to the success of 1000+ projects for over 100 organisations.
Learn more