Every outsourcing project includes six distinct phases. A successful project will be driven by specific objectives, processes and activities within each phase, all working together toward the desired outcome.
Making key decisions, setting the necessary structure and expectations for project success.
Creating an efficient and effective framework and guidelines focused on finding the right outsourcing partner.
Identify and select the right partner, establish a balanced commercial and legal agreement.
Proven strategies to deliver the successful migration of services to the outsourcing partner.
Embed the new operating model and achieve baseline performance to minimise disruptions to your services.
Continuous calibration of the new operating model and optimising overall service delivery and performance.
Partner with us to design and implement targeted and optimised solutions for your outsourcing project.
We can fully manage the entire end-to-end project, or we can help with specific phases, and even tasks within a phase.
Integrated best practice methodology
25+ years of practical knowledge and experience
Tendering strategies
Find the right partner in the right geography
Negotiation expertise
Outsourcing strategies to maximise your negotiating position.
Time-saving templates & guides
An extensive and customisable resources library